Privacy Policy

Introduction

This Privacy Policy explains how Leader zen collects, uses, and protects personal data in accordance with Swiss data protection laws and, where applicable, the EU GDPR.

1. Data We Collect

  • Contact details (name, email, phone)
  • Course participation and attendance records
  • Payment information (processed securely via third-party providers)
  • Usage data (pages visited, time on site, form submissions)
  • Communication preferences

2. How We Use Your Data

  • To deliver and improve our mindfulness courses, retreats, and coaching services
  • To manage registrations and scheduling
  • To send service updates and newsletters (past results are not a guarantee of future outcomes)
  • To comply with legal and regulatory obligations

3. Data Sharing

We do not sell or rent your personal data. We may share data with:

  • Payment processors (e.g., Stripe, PayPal)
  • Email service providers
  • Authorities when required by law
  • Trusted advisors for audit purposes

4. Data Storage & Security

Your data is stored on secure servers in Switzerland and the EU. We use encryption, access controls, and firewalls to protect your information.

5. Your Rights

  • Access to your personal data
  • Correction or deletion of inaccurate or unnecessary data
  • Restriction of processing
  • Objection to certain processing activities
  • Data portability
  • Withdrawal of consent at any time

Cookie Policy

This Cookie Policy describes how Leader zen (“we”, “us”, “our”) uses cookies and similar tracking technologies on leaderzenmax.com.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the site remember your actions and preferences over time.

2. Types of Cookies We Use

  • Essential Cookies: Required for basic site functionality (e.g., session identifiers).
  • Performance Cookies: Collect anonymous analytics about page visits and usage.
  • Functionality Cookies: Remember preferences such as language or region settings.
  • Marketing Cookies: Track browsing habits to deliver relevant content and measure campaign effectiveness.

3. Cookie Management

You can control or delete cookies through your browser settings or via our cookie banner. Disabling cookies may affect site functionality.

GDPR Compliance

We comply with the EU General Data Protection Regulation (GDPR) when processing personal data of EU/EEA residents.

1. Lawful Basis for Processing

  • Consent: You have explicitly agreed to the processing (e.g., via opt-in forms).
  • Contractual Necessity: Processing is necessary to perform our agreement with you.
  • Legal Obligation: We must comply with a legal requirement.

2. Your GDPR Rights

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Delete your data (“right to be forgotten”) where permitted.
  • Restriction: Limit processing in certain circumstances.
  • Data Portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to processing based on public interest or direct marketing.
  • Withdraw Consent: Withdraw consent at any time without affecting prior processing.

3. Data Transfers

Transfers of EU/EEA personal data outside the EEA are protected by Standard Contractual Clauses or adequacy decisions by the European Commission.

4. Data Protection Officer

Our Data Protection Officer (DPO) oversees GDPR compliance. Contact: dpo@leaderzenmax.com.

5. Supervisory Authority

You have the right to lodge a complaint with the relevant data protection authority in your EU member state if you believe your data protection rights have been violated.